Sales Terms:
Customers that pay for product with cash, cashiers check, or money order will receive a check from The Company for returns - such as cores, new returns,, etc. as soon as these returns are processed.

When credit cards are used to pay for product, a credit will be applied to that card holder from The Company for returns such as cores, new returns, etc. as soon as these returns are processed.

Freight Policy:
All products are shipped "Freight Collect" when shipped by common carrier, unless we specifically state otherwise at the time the order is placed. Customers refusing freight shipments will be responsible for freight charges.

New merchandise or cores returned for credit (by common carrier) shall be shipped to us "Freight Prepaid" unless otherwise instructed. For lowest freight rate on cores, the bill of lading should read, "Used Auto Parts having value for reconditioning or scrap only #70."

Freight Damage Procedures - when damage occurs in shipment you should contact the freight carrier and file a claim for the damage. The Company is not responsible for freight damage by common carriers or UPS.

Core Policy:
ALL EXCHANGE CORES MUST BE OF EXACT SAME YEAR AND TYPE AS PURCHASED. Engine Cubic Inch change (Exp. 305 C.I. to 350 C.I.) may be purchased as cores only - no greater than 1/2 of core charge of the unit being returned, not the unit purchased. The Company will on occasion allow exceptions to this policy with prior approval. Exceptions will be subject to factory inspection and will be credited based on a core purchase price determined by The Company. Core will be returned freight collect if customer requests it back.

ALL CORES MUST BE RETURNED WITH AN The Company CORE TAG.

JUNK YARD AND EXTREMELY RUSTED CORES ARE NOT ELIGIBLE FOR CORE CREDIT.

NOTE: Please be aware that many later model engine blocks and cylinder heads may not be acceptable for core credit because they cannot be rebuilt due to the thin wall castings used. Castings are more likely to crack and cylinder wall thinness will not allow boring beyond .030 or .040.

Engines:
When, after inspection, an engine block is determined acceptable, core credit will be issued. Any necessary charges for labor or junk and missing components (i.e., sleeving a cylinder or replacing a rod) will be based on current The Company prices and deducted from the credit.

When, after inspection, an engine block must be junked, a salvage credit of 20% of core charge will be allowed providing that the entire core has been returned.

Junk cores will be held for 30 days from the date returned to The Company Phoenix and will be scrapped at that time unless notice is received. Cores must be returned within 90 days of purchase for full credit.

Engine cores returned without all original main caps bolted to the block are not acceptable.

Please Note: Customers will be charged a $35.00 processing / inspection / handling fee for each engine core or component returned to the customer by The Company per customer request.

Custom Build Engines:
Customer core rebuilds are subject to inspection. If unit is damaged or junk there will be additional charges to repair or replace. Custom Build units should be less all pans, covers, manifolds, accessories, and accessory brackets. The Company is not responsible for any accessory item.

If a customer request we clean and install pans and covers on an engine, an additional minimum charge of $75.00 will be made.

If The Company has an exchange unit available and the customer wants an engine custom built, an additional 10% charge (10% of price) will be added.

Cylinder Heads:
All cylinder head cores are subject to a complete factory inspection. Cracked or broken cylinder heads are not eligible for core credit. No salvage credit will be issued.

Please Note: Customers will be charged a $10.00 processing / inspection / handling fee for each cylinder head core returned to the customer by The Company per customer request.

Crankshafts:
1. Crankshaft cores must be like for like
2. Crankshaft noses must be free of pipe wrench grooves and other nicks and gouges.
3. Keyways and threaded holes must be undamaged.
4. Crankshaft journals worn in excess of .022" will be subject to charges for welding.
5. Crankshaft journals worn in excess of .070" will not be acceptable for core credit.
6. Worn and grooved thrust surfaces will be subject to charges for welding. Excessive thrust wear will junk a crank core.
7. Crankshafts which have been balanced are not acceptable for core credit.
8. Crankshaft sensor wheels and gears must be undamaged.

Please Note: Customers will be charged a $10.00 processing / inspection / handling fee for each crank core returned to the customer by The Company per customer request.

Small Parts:
Cores for connecting rods, rocker shafts, etc., must be returned to the factory or warehouse fully assembled and without visible damage.